Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of services provided by A2B Fingerprinting (“A2B,” “we,” “our,” or “us”). By scheduling an appointment, submitting information, or using our services, you agree to be bound by these Terms.

1. Services Provided

A2B Fingerprinting provides the following services:

  • Live Scan fingerprint capture
  • Electronic submission to authorized agencies
  • FD-258 fingerprint card printing and digitizing
  • Mobile fingerprinting services (when applicable)
  • Passport photo services
  • Notary public services

A2B provides fingerprint capture and document facilitation services only.

A2B does not:

  • Conduct background investigations
  • Interpret background check results
  • Determine eligibility for employment, licensing, immigration, or certification
  • Guarantee agency approval or clearance
  • Provide legal advice

All eligibility decisions and background determinations are made solely by the requesting agency or governing authority.

2. No Guarantee of Results

A2B is responsible solely for capturing and submitting fingerprints to the appropriate agency, including but not limited to the Florida Department of Law Enforcement and the Federal Bureau of Investigation.

A2B does not control:

  • Background check processing times
  • Agency review procedures
  • Final determinations

We make no guarantees regarding approval, licensing, employment, or processing timelines.

3. Customer Responsibility

The customer is solely responsible for:

  • Providing accurate and complete personal information
  • Verifying the correct ORI number prior to submission
  • Confirming agency-specific requirements before appointment

Incorrect ORI numbers or inaccurate information may result in rejection. Resubmission fees will apply.

A2B is not responsible for delays, denials, or additional fees resulting from incorrect information provided by the customer.

4. Payment Terms

Payment is due at the time of service unless otherwise agreed.
Government processing fees included in fingerprint submissions are non-refundable once transmitted.
Accepted payment methods may include credit/debit cards and other approved payment options.

5. Refund Policy

  • Refunds may be issued only prior to fingerprint capture.
  • No refunds will be issued once fingerprints have been captured and/or electronically transmitted.
  • Government processing fees are non-refundable.
  • Resubmission fees apply if fingerprints are rejected due to incorrect ORI, inaccurate information, or customer error.
  • Mobile service cancellations may be subject to travel or service fees if not canceled within the required notice period.

6. Appointment Cancellations and No-Shows

Appointments must be canceled or rescheduled within the required notice period.
Failure to appear for a scheduled appointment without notice may result in forfeiture of the service fee.

7. Notary Services Disclaimer

A2B provides notary public services in accordance with Florida law. A2B does not provide legal advice, prepare legal documents (unless specifically authorized), or guarantee the legal validity of documents presented for notarization.
The customer is responsible for ensuring documents are complete and accurate prior to notarization.

8. Limitation of Liability

To the fullest extent permitted by law, A2B Fingerprinting shall not be liable for:

  • Agency processing delays
  • Background check outcomes
  • Employment or licensing denials
  • Errors resulting from incorrect information provided by the customer
  • Indirect, incidental, special, or consequential damages

In all cases, A2B’s total liability shall not exceed the amount paid for the service in question.

9. Indemnification

You agree to indemnify and hold harmless A2B Fingerprinting from any claims, damages, losses, liabilities, or expenses arising from:

  • Information you provide
  • Failure to verify agency requirements
  • Misuse of services
  • Violation of applicable laws

10. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the appropriate courts located within the State of Florida.

11. Modifications

A2B reserves the right to update or modify these Terms at any time. Continued use of services constitutes acceptance of any revised Terms.

12. Contact Information

A2B Fingerprinting
Email: info@a2bfingerprinting.com
Phone: 954-599-0461